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can't connect bluetooth device - Pfiff - 27th December 2017

Hello,

I'm trying to connect my bluetooth-earphones with my lenovo thinkpad (netrunner 17.10)

When I open the bluetooth-applet in the systray I can see the device (jbl everest 100). And I get the Information: address /paired yes / trusted yes / adapter name of notebook (hci0).

But always when i click the Connect-Button there is a message that the Connection is not possible.

Bluetooth seems to be deactivated. A click on the button to activate is without success.



On that notebook I have a win7 os and with that os the connection is no problem.


Thanks in advance!


Dieter


RE: can't connect bluetooth device - Xexedi - 27th December 2017

(27th December 2017, 19:42)Pfiff Wrote: Hello,

I'm trying to connect my bluetooth-earphones with my lenovo thinkpad (netrunner 17.10)

When I open the bluetooth-applet in the systray I can see the device (jbl everest 100). And I get the Information: address /paired yes / trusted yes / adapter name of notebook (hci0).

But always when i click the Connect-Button there is a message that the Connection is not possible.

Bluetooth seems to be deactivated.  A click on the button to activate is without success.



On that notebook I have a win7 os and with that os the connection is no problem.  


Thanks in advance!


Dieter
Might be you haven't got bluetooth support for pulseaudio installed.

if not open a terminal

install it via:
sudo apt-get install pulseaudio-module-bluetooth

Restart pulseaudio
sudo pulseaudio -k

If it doesn't work restart bluetooth as well.


RE: can't connect bluetooth device - Pfiff - 28th December 2017

Hi,


I already have the newest pulseaudio-module-bluetooth installed. And restart of pulseaudio and bluetooth doesn't help.

Btw.
bluetooth isn't blocked

Code:
sudo rfkill list
0: tpacpi_bluetooth_sw: Bluetooth
        Soft blocked: no
        Hard blocked: no
1: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
3: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no


Any help?


Ciao!

Dieter


RE: can't connect bluetooth device - Pfiff - 28th December 2017

on the same thinkpad I tested the bluetooth with manjaro kde 17.0.6 - live. No problems at all, everything is working fine.

Ciao!

Dieter


RE: can't connect bluetooth device - Xexedi - 29th December 2017

(28th December 2017, 17:23)Pfiff Wrote: on the same thinkpad I tested the bluetooth with manjaro kde 17.0.6 - live. No problems at all, everything is working  fine.

Ciao!

Dieter

No idea, then - It fixed my problem with my bt-speaker a while ago.

Ok, have you checked against https://wiki.debian.org/BluetoothUser/a2dp

What does dmesg say?


RE: can't connect bluetooth device - Pfiff - 2nd January 2018

Thanks for your reply. But the problem is not to connect to a device. The problem is, there is even no bluetooth adapter in netrunner. I checked it with other os. The hardware is perfect, but blueman says, after activating, there is nor adapter?

That's, so fare, the big problem for me.

Ciao!

Dieter


RE: can't connect bluetooth device - leszek - 2nd January 2018

Make sure the bluetooth service is running.
systemctl start bluetooth might help here.


RE: can't connect bluetooth device - Pfiff - 2nd January 2018

Hello,
after systemctl start bluetooth I have the message "no adapter available" ...

The bt-service is running

and now?

Ciao!

Dieter


RE: can't connect bluetooth device - leszek - 2nd January 2018

Then the driver or the firmware necessary to run the bluetooth chip is missing.
Do you happen to know which chip that is?
You can check so with kinfocenter or lspci

Also make sure that the bluez-firmware is installed.


RE: can't connect bluetooth device - Pfiff - 2nd January 2018

(2nd January 2018, 18:32)leszek Wrote: Then the driver or the firmware necessary to run the bluetooth chip is missing.
Do you happen to know which chip that is?
You can check so with kinfocenter or lspci

Also make sure that the bluez-firmware is installed.

Thank you for your answer.

bluez-firmware is installed. 

Code:
lspci
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation QM77 Express Chipset LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04)
02:00.0 System peripheral: Ricoh Co Ltd MMC/SD Host Controller (rev 07)
03:00.0 Network controller: Intel Corporation Centrino Advanced-N 6205 [Taylor Peak] (rev 34)
 I don't understand this. Which one is the bt? Can I get better informationn from the kinfocenter? When yes, where?

And what can i do now


Ciao!

Dieter


RE: can't connect bluetooth device - leszek - 2nd January 2018

So this wireless device
Quote:Intel Corporation Centrino Advanced-N 6205
does not include bluetooth support. So it must be some other bluetooth device you have.

Would be nice if you could run lsmod on manjaro to check which driver it is using there.
Usually we ship all drivers. Maybe the drivers are out of date and you need a newer firmware and/or kernel package.
Also can you tell us the specific Thinkpad model you have. Might be also good to take a look at that as the documentation for this is pretty good.

edit: I fear it might be a broadcom chip that you have. Can you run dmesg to be sure (grep for bluetooth).
If I am correct you need to manually download this firmware as debian does not provide it.
You can get the newest broadcom bt firmware files from here: https://github.com/winterheart/broadcom-bt-firmware (the ones in brcm folder with the *.hcd extension)
Depending on the dmesg output firmware: failed to load message you need to download the right .hcd file for your bt device and put it in /lib/firmware/brcm.
I hope that this might help you getting it to work.


RE: can't connect bluetooth device - Pfiff - 3rd January 2018

(2nd January 2018, 19:56)leszek Wrote: So this wireless device

Quote:Intel Corporation Centrino Advanced-N 6205
does not include bluetooth support. So it must be some other bluetooth device you have.

Would be nice if you could run lsmod on manjaro to check which driver it is using there.
Usually we ship all drivers. Maybe the drivers are out of date and you need a newer firmware and/or kernel package.
Also can you tell us the specific Thinkpad model you have. Might be also good to take a look at that as the documentation for this is pretty good.

edit: I fear it might be a broadcom chip that you have. Can you run dmesg to be sure (grep for bluetooth).
If I am correct you need to manually download this firmware as debian does not provide it.
You can get the newest broadcom bt firmware files from here: https://github.com/winterheart/broadcom-bt-firmware (the ones in brcm folder with the *.hcd extension)
Depending on the dmesg output firmware: failed to load message you need to download the right .hcd file for your bt device and put it in /lib/firmware/brcm.
I hope that this might help you getting it to work.

Thank you for your answer. With manjaro I found the firmware-file BCM20702A1-0a5c-21e6.hcd. In netrunner I downloaded it to /lib/firmware/brcm. Restart of the os. But the situation doesn't changed. -> no adapter found. There are a lot of other files in /lib/firmware/brcm . Must I delete this files first? Or have I to do something else with the .hcd-file?

Ciao!
Dieter


RE: can't connect bluetooth device - leszek - 3rd January 2018

No you don't need to remove the other hcd files.
Can you take a look at the dmesg output and see if it maybe throws an error message


RE: can't connect bluetooth device - Pfiff - 3rd January 2018

(3rd January 2018, 12:29)leszek Wrote: No you don't need to remove the other hcd files.
Can you take a look at the dmesg output and see if it maybe throws an error message

dmesg says:

Code:
Bluetooth: Core ver 2.22
[   13.120419] NET: Registered protocol family 31
[   13.120420] Bluetooth: HCI device and connection manager initialized
[   13.120423] Bluetooth: HCI socket layer initialized
[   13.120425] Bluetooth: L2CAP socket layer initialized
[   13.120431] Bluetooth: SCO socket layer initialized
[   13.504392] iwlwifi 0000:03:00.0 wlp3s0: renamed from wlan0
[   13.515590] iTCO_vendor_support: vendor-support=0
[   13.683453] usbcore: registered new interface driver btusb
[   13.763403] iTCO_wdt: Intel TCO WatchDog Timer Driver v1.11
[   13.763449] iTCO_wdt: Found a Panther Point TCO device (Version=2, TCOBASE=0x0460)
[   13.763533] iTCO_wdt: initialized. heartbeat=30 sec (nowayout=0)
[   13.794205] Bluetooth: hci0: BCM: chip id 63
[   13.810144] Bluetooth: hci0: debian-notebook
[   13.811212] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000
[   13.841468] bluetooth hci0: firmware: direct-loading firmware brcm/BCM20702A1-0a5c-21e6.hcd
[   14.858250] Bluetooth: hci0: BCM20702A1 (001.002.014) build 1757
[   14.875179] Bluetooth: hci0: Broadcom Bluetooth Device
[   14.989881] EXT4-fs (sda10): mounted filesystem with ordered data mode. Opts: (null)
[   15.013110] Adding 4231164k swap on /dev/sda8.  Priority:-1 extents:1 across:4231164k FS
[   18.509180] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   18.509181] Bluetooth: BNEP filters: protocol multicast
[   18.509185] Bluetooth: BNEP socket layer initialized



RE: can't connect bluetooth device - Pfiff - 3rd January 2018

Code:
systemctl status bluetooth
● bluetooth.service - Bluetooth service
   Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
   Active: active (running) since Wed 2018-01-03 10:46:07 CET; 1h 3min ago
     Docs: man:bluetoothd(8)
Main PID: 566 (bluetoothd)
   Status: "Running"
    Tasks: 1 (limit: 4915)
   CGroup: /system.slice/bluetooth.service
           └─566 /usr/lib/bluetooth/bluetoothd

Jan 03 10:46:06 debian-notebook systemd[1]: Starting Bluetooth service...
Jan 03 10:46:07 debian-notebook bluetoothd[566]: Bluetooth daemon 5.45
Jan 03 10:46:07 debian-notebook systemd[1]: Started Bluetooth service.
Jan 03 10:46:07 debian-notebook bluetoothd[566]: Starting SDP server
Jan 03 10:46:09 debian-notebook bluetoothd[566]: Bluetooth management interface 1.14 initialized

Everythings seems to be fine. Nevertheless, there is no adapter in the blueman-applet or in the bluetooth-applet coming with kde ...

Ciao!

Dieter